Privacy Policy

1. Introduction

Royal-Pass, as the data controller, places a high value on your privacy and is committed to protecting it.

This Online Privacy Notice (“Notice”) outlines how we collect, use, and share personal data provided through our website, microsites, mobile sites, and various online marketing channels, including our social media pages.

Please note that this Notice does not apply to the processing of personal data in the context of providing residence and/or citizenship-related services by Royal-Pass, nor does it cover the data related to prospective, current, or past employment.

We may update this Notice periodically to comply with legal requirements and to reflect changes in our business practices. Any updates to this Notice will be effective from the date they are published on our website.

2. Personal Data We Collect About You

We may process information about you that you provide directly, data originating from your activities on the website (via cookies or other automated means), and information collected from other sources.

2.1 Direct Collection

We collect data directly from you whenever you:

• Visit our website

• Contact us with questions or comments

• Engage our services

• Sign up for our newsletters

• Upload content to our website or social media pages

• Fill out any forms on our website or social media pages

Information you may provide directly includes:

• Contact Data such as name, email address, and phone number

• Marketing Data such as marketing preferences or survey responses

• Emails or Contact Forms such as electronic communications you have sent us

• Service Reviews/Referrals such as personal data shared while providing a service review or referral.

2.2 Data from Other Sources

We also collect data about you from other sources, including:

• Your device or browser: Certain information is automatically collected by most browsers or through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Online Services (such as Apps) you are using. We use this information to ensure that the Online Services function properly.